As part of Kalbe's efforts to get closer to customers, Kalbe is developing a new business unit of retail health services through the Mitrasana Clinic. To provide the best services and convenience for customers, Mitrasana Clinic is designed as an integrated healthcare facility. Scope of services offered include clinic, pharmacies, laboratory and mini-market. Mitrasana Clinic has also opened an information center and reference for patients requiring further medical care.
Currently Kalbe has approximately 27 clinics, located at various residential areas in Jakarta and its greater area, such as Kelapa Gading, Bumi Serpong Damai, Taman Ratu and a number of outlets in Bekasi and Cikarang. Kalbe will continued to develop Mitrasana Clinic network as a the spearhead of the Company's efforts to directly contribute in providing healthcare services to the community.
Mitrasana Clinic has a Call Center service that can be contacted at telephone number 021-28886828.